With 22.2 million+ active users, True Digital is South East Asia’s leading telecom-tech company. Its entertainment platform offers a diverse range of digital content, accessible across multiple platforms including mobile applications, websites, and TV boxes.
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Target CustomersIntegrated app-to-phone calls using Freeswitch [VOIP/SIP] enhance True ID's communication capabilities, offering seamless, cost-effective connectivity.
Integrated CUS/WTD system for quota limit management. This enables True ID to efficiently monitor and control user data consumption and limits from the dashboard.
Implemented support for multiple user session handling, allowing True ID to manage numerous simultaneous connections smoothly and efficiently.
Developed a robust call logs management and reporting system (CDR). It provides True ID with comprehensive call tracking and insightful analytics.
To enhance user engagement, our client aimed to integrate chat and calling features into their app alongside existing digital services.
The goal was to implement SIP/VoIP calling for both app and non-app users while ensuring seamless cross-platform support, robust security, and full compatibility.
However, developing a great in-app communication channel and delivering a world-class user experience posed significant challenges without the perfect Video, Voice, and Chat SDK suite.
Integrate chat and calling features.
Ensure cross-platform support and security.
Develop a reliable communication channel.
Integrated seamless one-on-one and group chat, voice, and live video calling.
Embedded a SIP-trunk-enabled setup for efficient and HD in-app calling.
Implemented VoIP-powered calls for app users to reach non-app users on Android and iOS.
Established a fully-encrypted messaging infrastructure for enhanced security.
Provided simple yet robust chat and call integrations for the super app.
Olivier Deruelle
Head of Engineering, TrueID
