10 Best Vonage Alternatives and Competitors in 2024
Published On November 8th, 2024 Communication
Are you looking for a communications platform or business phone system but are unsure if Vonage will meet your needs?
Or are the below questions clouding your mind for quite a long time?
- Presently struggling with scalability or pricing?
- Want to take complete control of your data and security?
- Planning to build a contact center solution for boosting engagements?
Then, it is required that you migrate to a different communication solution that offers all the above and simply more.
And to help you in this journey, we have come up with the 10 best alternatives to Vonage in this guide. Before we dive, time for basics.
Table of Contents
Why Vonage?
Vonage is a VoIP phone service system that allows you to make and receive phone calls over the Internet without the need for traditional lines.
And along with the audio calling facility, it also offers some of the explicits like video conferencing, video calling, and call forwarding services.
Though Vonage remains famous for rendering calling services, its 10+ year longevity too may not be suitable for a few enterprises, and that’s where a business makes a switch.
Reasons Why You Should Switch From Vonage?
While Vonage does a better job in terms of VoIP, one size does not fit all, and some businesses may find its services to be short-lived and would want to travel with the trend. Other reasons would be;
- Organizations would require transparency in pricing, as Vonage does not post pricing for over 90 lines.
- Must meet the needs of both small and medium-scale businesses.
- Enterprises would need a flexible VoIP phone system that grows and scales.
- They need to deliver lag-free and glitch-free calling experiences to users.
- They would want a customer service solution that enhances app retention rates.
What Factors to Look For When Selecting a Vonage Alternative?
Below are some of the best factors to pay heed to before you start your research on Vonage alternatives:
- Feature Suite: Make sure what communication features the provider speaks highly of. And whether they give the flexibility to personalize features as per business needs.
- Quick Migration: It is required that the provider you opt for offers easy migration without any downtime or loss of data.
- Pricing: Transparency is key to any app’s success. So make sure the right pricing for the correct feature is displayed on the webpage.
- Call Quality: Always see a provider that offers crystal-clear calling capability, along with offering low-latent solutions.
- Scalability: Check whether you can scale features with your growing business needs. And whether the VoIP solutions give the ability to tweak changes.
Now let’s talk about the Vonage competitors and alternatives.
Top 10 Vonage Alternatives: A Detailed Comparison
Here is the list of the 10 best Vonage alternatives: 1. MirrorFly 2. ApphiTect 3. Twilio 4. Agora 5. GetStream 6. PubNub 7. Sendbird 8. VideoSDK and more.
Please note that the list is drafted post a detailed analysis of user reviews and ratings. After going through the list, you might have an idea of who is Vonage’s biggest competitor.
1. MirrorFly
MirrorFly is one of the best alternatives for Vonage, as it provides in-app chat, voice, and video call APIs for developers to build web and mobile apps.
And do you know what is our best part? You can use its SDKs to build a completely customizable communication solution with your own branding elements like logos and themes.
Plus, you get access to 500+ real-time communication features in addition to MirrorFly’s secure SIP and VoIP calling capabilities.
Key Features Of Mirrorfly – A Customizable Alternative To Vonage
- 500+ advanced calling and messaging features
- Complete customizations
- White-label solution
- SIP trunking
- Call queuing, rooting, waiting, and forwarding
- Voice note
- Transcriptions
- Text-to-speech
- Flexible pricing solutions
- 1:1 and group voice and video calls
Pricing
- MirrorFly provides its pricing in two modules: SaaS and SaaP (self-hosted).
SaaS Pricing (committed to a minimum of 5K users)
- Essentials: Starts at $0.08/user/month
- Premium: Starts at $0.2/user/month.
SaaP or Self-hosted Pricing (committed to working on your needs)
- One-time license fee
2. ApphiTect
ApphiTect is the direct alternative to Vonage that provides customizable SIP and VoIP calls along with in-app communication solutions. It is great for enterprises that look to migrate from Vonage or start from scratch.
Key Features of ApphiTect
- SIP trunking
- Call forwarding
- Call queuing and routing
- Call waiting
- Conference calls
- In-call messages
Pricing
- One-time license fee (based on your needs)
3. Twilio
Twilio is the leading Vonage alternative in the market, with over 10 years of excellence in the industry. They provide VoIP calling services with advanced features to make your business communication futuristic.
Key Features of Twilio
- Call waiting
- Call forwarding
- Three-way calling
- Call transfer
- IVR
- Voicemail
Pricing
- Make calls: $0.042/min
- Receive calls: $0.013/min
Looking to Recreate your Existing Twilio Platform?
4. Agora
Agora is another leading alternative in the industry with developer-friendly documentation support. They provide in-app communication solutions along with VoIP call features that can be integrated with your apps of any size or tech stack.
Key Features of Agora
- Caller ID
- Call waiting
- Call forwarding and transfer
- Conference calls
- Auto attendant
- Do Not Disturb mode
Pricing
- Starts at $499/month for 5k users
Looking to Recreate your Existing Agora Platform?
5. GetStream
StreamChat, formerly known as GetsSream, is another industry-top player and a perfect alternative to Vonage. They provide in-app messaging, voice, and video APIs with hassle-free integration into your apps.
Key Features of GetStream
- Call management
- Voicemails
- Conference calls
- Unified communication software
- Number portability
- IVR
Pricing
- Start: Starts at $399/month.
- Elevate: Starts at $599/month
Looking to Recreate your Existing Getstream Platform?
6. PubNub
PubNub is an in-app chat, voice, and video API provider for iOS, Android, Web, and desktop. They provide secure APIs and SDKs with pre-built UI kits to simplify the integration and development process.
Key Features of PubNub
- APIs for interaction
- FoIP (fax over internet protocol)
- Call management
- Caller ID
- SIP trunking
- Virtual phone numbers
Pricing
- Basic: Starts at $49/month (limited to 1k users)
Looking to Recreate your Existing PubNub Platform?
7. Sendbird
Sendbird is the most secure in-app communication solution provider and a premium alternative to Vonage. They provide robust security and user privacy-enabled VoIP solutions for APs of any size.
Key Features of Sendbird
- Call management
- Caller ID
- Conference calls
- Auto-attendant
- Three-way calling
- Do not disturb mode (DND)
- Mobile apps
Pricing
- Starter: Starts at $399/month
- Pro: Starts at $599/month
8. VideoSDK
VideoSDK is considerably a direct alternative to Vonage with premium VoIP call features. They provide SIP and VoIP services for developers and enterprises through API formats that can be directly integrated into any app.
Key Features of VideoSDK
- Call forwarding
- Call waiting
- Call routing and queuing
- Caller ID
- Auto-attendant and DND
- IVR
Pricing
- Voice call: Starts at $0.0006/user/minute
- Video call: Starts at $0.003/user/minute
9. Zegocloud
Zegocloud is the finest in-app communication solution provider and serves as the best alternative to Vonage. They provide feature-rich APIs and SDKs that can be integrated with your app to facilitate VoIP services in your app.
Key Features of Zegocloud
- Call routing and queuing
- Call forward and transfer
- Call waiting
- Multi-party conference call
- Three-way calling
- Caller ID and auto-attendant
Pricing
- Voice call: $0.99/1000 minutes
- Video call: $3.99/1000 minutes
10. Sinch
Sinch is a leading in-app engagement platform and a direct competitor to Vonage. They provide messaging and call solutions for apps of any size. Their APIs and SDKs are completely customizable to fit their branding needs.
Key Features of Sinch
- Call management
- Caller ID
- Auto-attendant and DND
- High-quality calls
- IVR
Pricing
- Pricing hasn’t been disclosed anywhere on the web. Contact their sales team for pricing.
Looking to Recreate your Existing Getstream Platform?
Conclusion
So here we come to the end of this article. Thank you for reaching this far and investing your valuable time. I hope this article has helped you find the perfect Vonage alternative for your business.
If you have any further queries, you can talk to an expert, who can solve your queries in real-time and help you choose the best alternative based on your business needs.
Good luck on your search. See you soon in the next blog. Until then, Adios, Amigo. Signing off!
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Frequently Asked Questions
Can I use Vonage for free?
Yes, Vonage has helped millions of people and startups start using their VoIP call services for free. They include free web-based video conferencing apps, too, without the need for any downloads, contracts, signups, or any kind of third-party advertising.
What is the alternative to Vonage in India?
The best alternatives to Vonage in India are MirrorFly, AppiTect, Apptha, Getstream, Sendbird, Twilio, PubNub, Zegocloud, Sinch, Quickblox, etc. These providers give you a wide range of services, functionalities, and modern features better than Vonage in India and all around the globe.
Is Google Voice better than Vonage?
Google Voice and Vonage are both better, depending on their use cases. For instance, Google Voice is better for beginners in terms of pricing, value, and learning curve. On the other hand, Vonage is a well-established VoIP service provider with innovative features and functionalities for VoIP users.
Can we use Vonage in India?
Yes, you can use Vonage in India. Not only in India, Vonage has expanded its service territories to more than 60+ countries globally, which include India, the USA, Canada, China, Hong Kong, South Korea, etc.
Do people still use Vonage?
Yes, Vonage is still a widely used voice-over-Internet protocol (VoIP) service provider. It has a significant number of users all around the globe. Yet in this fast-paced world, the updates and features of Vonage are still at a low margin. Here are a few alternatives for Vonage, like MirrorFly, ApphiTect, Sendbird, and more, with more advanced features.
Krishi Shivasangaran is a digital nomad and a veteran of Digital Marketing strategies. She is passionate about learning the newest trends in video calling APIs. And, when she's off-role, she loves to sketch and make people realize the true color of nature.
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